DesignOps Streamlining workflows so design can deliver more, with less friction
How This Benefits You
- Improve collaboration and alignment between design, product, and engineering teams.
- Reduce inefficiency and design debt through optimised workflows.
- Establish consistent processes and documentation for scalable delivery.
- Measure and demonstrate design impact with clear metrics and KPIs.
How We Can Help You
Process Audits and Workflow Optimisation
Identifying gaps, inefficiencies, and opportunities across your design and product workflows to improve speed, alignment, and quality.
Delivered through:
- Workflow audits and mapping
- Process documentation
- Toolchain analysis (Figma, Jira, Git)
- Recommendations for optimisation and automation
Governance and Frameworks
Defining standards, roles, and rituals that create structure without slowing creativity — ensuring scalable, repeatable design practices.
Delivered through:
- DesignOps governance models
- Design QA and review frameworks
- Decision-making structures
- Contribution and documentation guidelines
Metrics and Performance
Building a culture of evidence-based design by tracking meaningful metrics that show the value and impact of design work.
Delivered through:
- KPI and OKR definition
- Team and workflow dashboards
- Impact measurement and reporting
- Continuous improvement plans
Tools and Collaboration
Helping teams choose, integrate, and manage the right tools for design and delivery — ensuring seamless collaboration across disciplines.
Delivered through:
- Figma and design system management
- Jira workflow integration
- Collaboration and version control (Git, Confluence)
- Automation and tooling setup
Featured work
Rostering Self-Service App
Mobile-first rostering tool for NHS nurses and support staff
- Healthcare
- Workforce Management
- SaaS
Designed a mobile-first rostering solution enabling NHS staff to view shifts, set preferences, request leave, and arrange swaps.